Privacy & Policy
1. Introduction
HeatSave Insulations is a trading style of Energyglaze Glass Ltd. We are committed to protecting your privacy and processing personal data in accordance with UK GDPR, the Data Protection Act 2018 and other applicable laws.
Business Details
HeatSave Insulations
West Riding House, 41 Cheapside, Bradford, BD1 4HR
Email: info@heatsaveinsulations.co.uk
2. Information We Collect
We may collect your name, address, postcode, telephone number, email address, property information, survey details, enquiry information and correspondence records. We may also collect technical information such as IP address, browser type, operating system and website usage data.
3. How We Use Your Information
We use personal information to respond to enquiries, arrange surveys, provide quotations, deliver services, manage customer relationships, improve our website, maintain records and comply with legal obligations.
4. Legal Basis For Processing
We process information where necessary to provide requested services, fulfil contractual obligations, comply with legal requirements, protect legitimate business interests or where consent has been provided.
5. Sharing Information
We do not sell personal information. Information may be shared with trusted service providers, professional advisers, regulatory authorities, insurers, finance providers or subcontractors where necessary to provide services or comply with legal obligations.
6. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, loss or misuse.
7. Data Retention
Personal information is retained only for as long as reasonably necessary for business, contractual, regulatory, legal or taxation purposes.
8. Cookies & Analytics
Our website may use cookies, analytics tools and similar technologies to improve website performance, analyse traffic and enhance user experience. Visitors may manage cookie preferences through their browser settings or website consent tools where available.
9. Your Rights
You may have the right to request access to personal information, request corrections, request deletion, object to processing, restrict processing or request data portability, subject to applicable law.
10. Contact & Complaints
Questions regarding this policy should be directed to info@heatsaveinsulations.co.ukYou may also contact the Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed.